diamondtours ensures that every transaction you conduct online is in a safe and secure environment. The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit card details may be shared with our service providers or vendors to the extent deemed necessary.

We want you to feel confident about using diamondtours to plan and purchase your travel tickets, so we are committed to protecting the information we collect. While no Website can guarantee absolute security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

Any information which is specifically mentioned by diamondtours as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.

If you are more comfortable with giving your credit card information over phone, you can call our Customer Service Centre on Contact number. If you have any additional queries or concerns, please email us at customercare@diamondtours.com.sg, and we will reply within 24 hours.

Payment Mode

1.1 diamondtours accepts payments through ‘wire transfer’, and ‘credit cards’. Credit card holders can use American Express, MasterCard and Visa credit card to pay the amount. On-line credit card payment system is widely used and is safe. Except our service provider, your credit card details will not be shared with anyone. Once you are through with bookings such as hotel rooms, transportation, etc., all the transaction details will be sent to you. In addition to the amount billed, an extra service tax of 2% will be added to your billed amount.